Frequently Asked Questions

How can I check my balance?

Participants can access complete account information, submit claims, update personal information, and much more by logging into MyAmeriflex or by downloading the MyAmeriflex Mobile App (available on the App Store or Google Play).

COBRA participants can access their accounts online via COBRApoint.

Computer problems? Give us a call! Ameriflex provides 24/7 access to automated account information via telephone. Dial 888.868.FLEX (3539) and follow the prompts to listen to balance and transaction information for your FSA, HRA, HSA or other qualified spending account or COBRA information.