Frequently Asked Questions

How do I submit a claim online?

There are two ways you can submit a claim online. 1) After logging into your account, you can select the plan you are wanting to submit a claim against via your Personal Dashboard. Then choose the ‘Submit Claim’ button. The plan information will auto-populate and all is required is for you to enter the dates of service, who you want to pay and attach the required documentation. 2) You can also click the Claims Link on your Personal Dashboard, choose ‘View My Claims Activity and then select ‘Submit Claim’. No fields will be pre-populated, meaning you will need to input all pertinent information, choose the plan you want to be reimbursed from, choose whom you want to pay, and attach your documents.