Frequently Asked Questions

How long does it take to get reimbursed from a manual claim?

Claims with appropriate supporting documentation are typically processed within 3 business days of receipt. If your claim is approved, reimbursements by check are sent via USPS First-Class Mail and should be received within 7-10 days from the processing date. Direct deposit reimbursements should be received within 3-5 days from the processing date.

If you do not have direct deposit and would like to sign up, you can do so by logging into MyAmeriflex and completing the steps for direct deposit sign up.