Frequently Asked Questions

Can a reimbursement check be reissued?

Upon an employee reporting they lost or never received their reimbursement check, Ameriflex can reissue that reimbursement check if (a) we first verify that the check has not been cashed/deposited, and (b) at least 30 days have passed since the processing date of the original reimbursement (unless the recipient's address has changed and a Request for Service Form is completed with the updated address.)

For security reasons, reimbursement checks returned to Ameriflex as undeliverable will be destroyed, and a replacement check will not be resent until requested and address verified. To avoid this process, please sign up for direct deposit.