Frequently Asked Questions

Can a reimbursement check be reissued?
02/10/2017
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Upon an employee reporting they lost or never received their reimbursement check, Ameriflex can reissue that reimbursement check if (a) we first verify that the check has not been cashed/deposited, and (b) at least 30 days have passed since the processing date of the original reimbursement (unless the recipient's address has changed and a Request for Service Form is completed with the updated address.)

For security reasons, reimbursement checks returned to Ameriflex as undeliverable will be destroyed, and a replacement check will not be resent until requested and address verified. To avoid this process, please sign up for direct deposit.