Frequently Asked Questions

Will I get a new card every year?

No. Your MyAmeriflex Card is good for 3 years. You may continue to use the card until expiration as long as you have an active benefit plan. Replacement cards are usually mailed one month prior to expiration, if at that time you have an active benefit plan.

If your MyAmeriflex Card is lost or stolen, you may order a replacement through MyAmeriflex, Participant Services (call 888.868.3539), or by completing the Request for Service Form.

Important Note: For your protection, only primary account holders may order replacement cards for themselves or their dependents who have previously been issued duplicate cards. Dependents may not order/reorder their own cards.